Why did CETS move my old email?
This article is intended for users who still read email on legacy SEAS servers. It does not apply to Google@SEAS.
Most mail services have a storage limit, and when you are over your limit you can't receive any new mail. We don't do that, because we don't want to block new mail that might be important.
Our mail system has two types of storage. Your inbox can hold all the mail that you have received in the last 30 days, and 250 MB of mail older than 30 days. Your mail folders are limited only by the size of your SEAS home directory. Your inbox is separate from your SEAS home directory; it is additional space only for incoming mail.
We don't want to block new messages, but we still need to keep the inbox disk from filling up, so CETS runs a program which periodically checks for accounts that have a lot of old mail in their inbox.
No human looked at your mail, and the program only counted messages and looked at their ages and sizes.
How can I move the whole inbox over to my SEAS account so I don't have the 250MB limit?
We don't recommend this. The 250 MB limit on your inbox is very loose. It doesn't count any messages less than 30 days old, so if you get a lot of big messages you can actually have more than your SEAS quota in your inbox without being over your limit. Also, when you are over your limit in your inbox (more than 250 MB of messages over 30 days old), nothing breaks. You can still receive mail, and you can still send mail. The only thing that happens is that we take your oldest messages and move them into a folder in your SEAS account. (We never move message less than 30 days old.)
On the other hand, your SEAS quota limit on your SEAS account is very strict. If you were to have messages delivered directly to your SEAS account and you hit the limit, then messages sent to you would be returned to the sender as undeliverable. Also, several operations depend on being able to make temporary files in your SEAS account, and these would break in unpredictable ways.
Since it's possible to receive a lot of mail in a short amount of time without warning, we recommend having mail delivered into your inbox, because it is more elastic and forgiving when it fills up.
Understanding your disk quota
Other than your inbox, all of the folders in your home directory count against your disk quota. Here are a few examples of other files and folders you may have:
- Spam folder
- Sent mail folder
- Trash or Deleted mail folder
- Automatically moved email (as explained above)
- Files you save in your SEAS home directory (the S:\ drive in the Windows labs)