How do I use Penn+Box?

Penn+Box is a collaboration service in the cloud for sharing files and folders. All students, faculty, and staff at Penn have access to unlimited storage on Penn+Box as part of a University-wide agreement with Internet2.

Log in with your PennKey here:

Note: CETS discourages the use of Penn+Box when Google@SEAS can be used instead.

What features does Penn+Box offer?

How do I set up folder sync?

You can set folders on your computer to sync with Penn+Box, so your files are always available.

If you're using a CETS-managed Windows desktop computer, contact CETS to request the installation of Box Sync.

To install Box Sync on your own computer:

  1. Log into your Box account online and click the gear icon in the top-right corner of the screen.
  2. Choose Get Box Sync from the menu that appears.
  3. Download and run the installer (available for Windows and Mac OS X).
  4. During setup, enter your email address as ending in, not
  5. Check the box labeled Use my company's single sign-on credentials.
  6. Click Submit, then login with your PennKey.

After logging in, a folder called My Box Files will appear on your desktop. You can drag and drop files and folders here to sync them to your Box account.

How do I share a file in my Box account with someone outside the University?

  1. Log into Penn+Box and add the file you want to share by clicking the Upload button in the toolbar at the top of the screen.
  2. Once your file appears, click Share, and copy the link that appears.
  3. Choose Access to select who should be able to view the file. Your options are:
    • Open: Anyone with the link can access. No log in required.
    • @University of Pennsylvania: Users at University of Pennsylvania with the link and collaborates in the folder can access.
    • Collaborators Only: Only users authorized to view this folder can access the file.
    • Disable: There is no shared link access to this file.
  4. Send the link you copied to the person you want to share the file with.

Why doesn't recognize my email address?

If you encounter this problem, make sure you log into Penn+Box with your PennKey.

Sharing files with users by PennKey

When you use the Invite Collaborators feature to share files or folders in Box, add other SEAS users with (NOT

The Box service currently classifies all University members in a single community, and specifying addresses for sharing this way will ensure that the intended recipients receive your files.

What permissions should I choose when adding Collaborators?

By default, a Collaborator will have Editor access to files and folders you share with them, meaning they can add, remove, and change content. Penn+Box allows you fine-grained control of sharing permissions, however, so you can choose to set someone as a Viewer, meaning they cannot make changes to files you post. See the official Box documentation for a complete list of roles and their permissions.

Someone shared a file with me on Box, but the link I received via email doesn't work!

Log into Penn+Box with your PennKey to view the files shared with you. The notifications sometimes include inactive links, but are still useful for informing you about new files you've received.

Someone shared a file with me and claims I accepted the invitation, but I never received an email!

This can happen when someone shares a file with you using before you have created a Penn+Box account. If that address bounces, it will be blacklisted from further notifications. Because the default is to automatically accept all invites, the sender will think you have acknowledged the share.

Important: Contact CETS immediately to get this fixed.

How do I access my Penn+Box files from my Eniac home directory?

This feature is not yet available.

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