How do I use the Virtual PC Lab?

CETS has a number of licensed applications which can only be run from our Windows PC labs. If the labs are full, or if you just want to be able to work from your college house or apartment, the SEAS Virtual PC lab is a great alternative. It's also a great solution if you use a Mac or Linux machine and occasionally need to use a Windows machine.

Penn VPN software is required for Virtual PC Lab access outside of PennNet.

Before connecting to the Virtual Lab from an external network, you will need to install and run Penn VPN software. Instructions and downloads can be found at:

Important: You must have a SEAS account before you can connect to the Virtual PC Lab.

If you don't have a SEAS account yet, you can request one here:

What software do I need to use the Virtual PC Lab?

You must use the Remote Desktop Protocol (RDP) to remotely log into a machine in the Virtual PC Lab.

Remote Desktop for Windows

This software is included in Windows. You can access it through the Start menu under one of these locations:

Remote Desktop Connection dialog

Remote Desktop for Macintosh

The Mac version of Microsoft Remote Desktop is available from the Mac App Store:

Microsoft Remote Desktop

Microsoft Remote Desktop for Macintosh

Remote Desktop for Linux

Please check the website for your Linux distribution for information about rdesktop, the remote desktop client for linux. On CETS Linux machines, this should work:


For full screen, add the -f option and use CTRL+ALT+ENTER to leave full screen mode.

How do I remotely connect to a machine in the Virtual PC Lab?

  1. Start your remote desktop client, and connect to:
  2. Log in with your PennKey username and password to the UPENN.EDU kerberos realm.

Why am I getting a protocol error?

Remote Desktop Disconnected dialog

If you get the error above, here are the steps for correcting it:

  1. Open the Remote Desktop Connection software.
  2. Click on Options >>
  3. Select the Local Resources tab
  4. Under "Local resources and devices" click on the More... button.
  5. Make sure the following items are unchecked:
    • Smart Cards
    • Serial Ports
    • Drives
    • Supported Plug and Play devices
  6. Click OK. You should now be able to connect successfully.
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