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Before contacting CETS, please search our Answers articles to see if there is already a solution for your question or problem:

CETS can be reached by the following:

Online Form: Contact CETS (preferred)

Email: cets@seas.upenn.edu

Phone: 215-898-4707
Please be prepared to leave the following information when speaking to a technician or leaving a voicemail message:

• Your name
• Your username (you@seas.upenn.edu)
• A phone number you can be reached at

Address:

CETS
164 Levine Hall
University of Pennsylvania
3300 Walnut Street
Philadelphia, PA 19104-6391

Hours:

Monday-Thursday, 8:30 AM – 8:00 PM
Friday, 8:30 AM – 5 PM